[public]
(owned by kara)
Reception Checklist (19 items)
Last updated: over 11 years ago
To Do (19 left)
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posting items
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courtesy call backs
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three day checks
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confirming fax's are recieved on system and stored correctly
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cashier pay sheets
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checking feedback
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putting rooms back on the system
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express check inns
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refunds
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checking a guest in
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answering the phone
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book a room for a guest on the spot
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allocate rooms
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cut keys for guests
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know all restaurant times
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what to do when a guest pays by cash
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what to do when a guest pays by card
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pronett
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stock reception supplies, (tea, coffee, towels)