Usability Checklist (38 items)

Last updated: over 9 years ago

To Do (34 left)

  • URL redirection. The URL works with or without www. For example 'www.something.com' and 'something.com'.
  • The home page of the site have a memorable URL, shows all the major options, announces major changes and contains a search input box located where users will expect to find it (top right of page)
  • logged in user's name is displayed on the site and information is presented in a simple, natural and logical order
  • In forms...labels are above the field or close to the data entry fields (e.g. labels are right justified), there is a clear distinction between "required" and "optional" fields, contains hints to demonstrate the expected input.
  • The site automatically enters field formatting data (e.g. currency symbols) and makes it easy to correct errors (e.g. when a form is incomplete, positioning the cursor at the location where correction is requ
  • The navigation system is broad,shallow, persistent(the major sections of the site are available from every page), there are no dead ends and navigation choices are ordered in the most logical or task-oriented manner.
  • There is a convenient and obvious way to move between related pages and sections and it is easy to return to the home page and important calls to action, like ‘Add to basket’, are highly visible
  • Each page on the site shares a consistent layout which helps to focus attention on what to do next and uses color to structure and group items on the page
  • The number of screens required per task has been minimized, and minimal scrolling and clicking is required and the relationship between controls and their actions is obvious
  • When there are multiple steps in a task, the site displays all the steps that need to be completed and provides feedback on the user’s current position in the workflow
  • Labels ...category labels accurately describe the information in the category, button labels and link labels start with action words and each page is labelled with descriptive title
  • The content is fresh: it is updated frequently and the site includes recent, authoritative and tustworthy content
  • The most important and frequently used topics, features and functions are close to the center of the page, not in the far left or right margins. and items can be compared easily when this is necessary for the task (e.g. product comparisons)
  • A typical first-time visitor can do the most common tasks without assistance, acronyms and abbreviations are defined when first used and the use of metaphors is easily understandable by the typical user
  • The site uses maps, diagrams, graphs, flow charts and other visuals in preference to wordy blocks of text and when graphs are shown, users have access to the actual data (e.g. numeric annotation on bar charts)
  • Pages on the site are formatted for printing, or there is a printer-friendly version
  • The information that users are most likely to need is easy to navigate to from most pages, and Important content can be accessed from more than one link, and when a page presents a lot of information, the user can sort and filter the information
  • Activities allocated to the user or the computer take full advantage of the strengths of each (look for actions that can be done automatically by the site, e.g. postcode lookup)
  • The site allows the user to customise operational time parameters (e.g. time until automatic logout)
  • Navigation tabs are located at the top of the page, and look like clickable versions of real-world tabs, and both Links and navigation labels contain the "trigger words" that users will look for to achieve their goal
  • Terminology and conventions (such as link colours) are (approximately) consistent with general web usage, and The relationship between controls and their actions is obvious
  • After the search result is returned a "More like this" option is offered, It is easy to edit the query and resubmit, if no results are found other options and ideas for improving the query is offered based on the user's input
  • There are clearly marked exits on every page allowing the user to bale out of the current task without having to go through an extended dialog
  • The site provides good feedback (e.g. progress indicators or messages)on input or action and whenever needed (e.g. during checkout), and correctly anticipates and prompts for the user’s probable next activity
  • Menu instructions, prompts and messages appear on the same place on each screen, Prompts are brief and unambiguous and Error messages contain clear instructions on what to do next
  • The site instantly save the work of the user, prompts before automatically logging off and the time out is appropriate
  • User confirmation is provided before carrying out potentially “dangerous” actions (e.g. deleting something)
  • If the site allows users to set up a complex search, these searches can be saved and executed on a regular basis (so users can keep up-to-date with dynamic content)
  • The site shows users how to do common tasks where appropriate (e.g. with demonstrations of the site's functionality) and provides feedback (e.g. “Did you know?”) that helps the user learn how to use the site
  • The site provides feedback (e.g. “Did you know?”) that helps the user learn how to use the site
  • The site provides clear feedback when a task has been completed successfully
  • The site uses appropriate selection methods (e.g. pull-down menus) as an alternative to typing
  • Tool tip text should be there for every field.
  • The site should do a good job preventing the user from making errors, ensures that work is not lost(either by the user or site error) and it's easy to "undo"(or"cancel") and "redo" actions
  • Error messages are written in plain language with sufficient explanation of the problem
  • Company logo is permanently placed and linked to Home-page ,pages load quickly (5 seconds or less)
  • Error messages are written in plain language with sufficient explanation of the problem
  • Web page content should be correct without any spelling or grammatical errors